We conduct end-to-end evaluations of the event, program or session your providing.

 

1. OBSERVING // Our unique high-level 'mystery shopper' observer program provides you with a quick and deep insight that you will not have had before.

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2. TRACKING // Our new Experience tracker app will give you a real-time understanding of what is working, and what to do next. This live 'Pulse check' allows you to understand the moments that matter the most - and the influence of each moment.

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3. RESEARCHING // We triangulate this with the available data and research from your sources, our own, and the world's leading research. 

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Together we can understand what we need to do next,  making evidence-based decisions with your team.