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RESEARCH
INSIGHTS

Helping you design or redesign 

your event & program experiences.

THE VALUE

We help you find meaningful information to design or redesign experiences, so we can influence them to sign up and show up again.

Making sense of your data, or finding new insights. 

Answering what you need to know.

We achieve this by using our proven process, of observing, asking and tracking.

To find the knowledge that will enable you to meet the expectations of the people you serve. 

 

Because ultimately, if you understand and meet these expectations will determine if you succeed, or not.

This informs a Game Plan that is manageable and sustainable for your team.

 

A Playbook to show where to invest your valuable time, energy and money.

Creating successful events & programs your audience, and for you.

For your participants, fans, members, and partners. For your team, the staff, providers, volunteers and stakeholders.

This is a new pathway, with a proven process.

Allow your team to achieve more, together.

Inspiring experiences, people, and organisations.

HOW?

Together with you we establish the outcomes we need to achieve, 

we then use our EXPERIENCE TRACKER, EXPERIENCE OBSERVERS, or RESEARCH tools 

to find and produce a specific strategy with your team. 

Giving you a Game Plan and a Playbook to walk away with and apply for your event, program, or session.

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THE EXPERIENCE rESEARCH

We survey and interview your people, and observe your experiences to discover the most useful actionable insights.

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experience
tracker

We track your participant's journey, providing real-time, relevant and indepth insights into your sport, event or program.

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EXPERIENCE
OBSERVERS

We observe the experience you are providing to discover what really matters for your people, and your team.

YOUR

TEAM?

Your Staff, Volunteers & Providers?

 

DISENGAGED?

Stress

& disruption?

 

ENGAGED?

Showing up

& surviving?

EMPOWERED?

Inspired

& thriving?

WHERE
ARE
YOU?

Take the free

PULSE CHECK

to understand

where we should start

WHERE
DO
YOU WANT
TO BE?

Take the free

PULSE CHECK

to understand

where we should start

YOUR

EXPERIENCES?

Your Programs, Events, Seasons & Sessions.

 

INFAMOUS?

Unpopular,

unsafe & risky?

 

INCLUSIVE?

Safe, satisfying & sustainable?

INSPIRING?

Influential

& meaningful?

YOUR

PEOPLE?

Your Participants, Fans, Members, Partners

 

ALIENATED?

Lost, annoyed or simply unaware?

ACTIVE?

Signing up &

showing up?

ADVOCATES?

Sharing & showing up again, with others?

THE PROCESS

3 easy steps

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DISCOVERY

To Understand

We observe & evaluate the current experience.

Learn More
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DESIGN

To Influence

We design (or re-design) events, programs or sessions.

Learn More
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DELIVER

To Achieve

We move people to sign up, show up, and sign up again.

Learn More

EXPERIENCES

CITY OF MELBOURNE

 

CRICKET AUSTRALIA

ROWING AUSTRALIA

CRICKET VICTORIA

T20 BIG BASH

FINA

ICC T20 WORLD CUP

ANZ CHAMPIONSHIP

NIKE

ESPN

RED BULL

 

CYCLING TIPS

FAIRFAX

LIMELIGHT SPORTS

KOJO

INVESTEC

NETBALL AUSTRALIA

NETBALL VICTORIA

VICSPORT

NZ EVENTS ASSOC.

QUEENSLAND RUGBY LEAGUE

SCHOOL SPORTS VICTORIA

BICYCLE NETWORK

XTERRA

CITY OF SYDNEY

MOTHER'S DAY CLASSIC

J.P. MORGAN

WIGGLE

REGISTER NOW

RED CROSS

BICYCLE NSW

EVERESTING

“Andrew is a creative and strategic thinker, and always get's the best out of me and my team.”

James Reid

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