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DELIVER

Experiences that achieve results.

THE RESOURCES, THE REWARDS.

2020

GLOBAL DESIGN

CHALLENGE FINALIST

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DELIVERY

The Playbook provides a plan for the things you need and the results you want.

  1. The Resources - the time, money, people and processess you need

  2. The Stakeholders - the inputs you need to achieve what you want

  3. The Rewards - the outcomes you need, with the measures of success that matter most.

THE DELIVERY ELEMENTS

07

STAKEHOLDERS

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THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

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THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE PLAYBOOK 

The third step

DELIVERY

3. DELIVER
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DELIVER

TO

ACHIEVE

Events, programs and Experiences that give value, and get results.

THE OPTIONS

There are 3 ways you can access the DELIVERY process:

  1. ADVISORY CONSULTANCY - we create the DELIVERY plan and come back to with your Playbook to execute 

  2. FACILITATED SESSIONS - we workshop the DELIVERY Playbook with you and your team.

  3. MASTERCLASSES - we step you through the DELIVERY planning process, 1 on 1, in group sessions or online content.

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ADVISORY

CONSULTANCY

We provide you with the Playbook Design after reviewing your event, program or sessions.

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MASTERCLASS

SESSIONS

We step you through the Design process, one-to-one, in LIVE group sessions, or our online course.

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FACILITATED

WORKSHOPS

Together we go through a Design workshop focused on your event, program or sessions.

PICK YOUR PLAYBOOK

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THE 3 PLAYBOOK STEPS

Simple steps to success.

3 STEP PROCESS

ALL THE ELEMENTS

9 essential elements

01

PEOPLE

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INFLUENCING PEOPLE

YOUR

PARTICIPANTS

FANS, MEMBERS

PARTNERS

02

PROVIDERS

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 PROVIDING EXPERIENCES

YOU & YOUR

TEAM, STAFF, VOLUNTEERS,

PROVIDERS

03

INTERACTIONS

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PEOPLE & PROVIDERS

YOU & YOUR PEOPLE

COMING TOGETHER

04

JOURNEYS

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JOURNEYS OF ASPIRATION

MILESTONES

The Influence of Time

MOMENTS

05

EXPERIENCES

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EXPERIENCES OF VALUE

ASPIRATIONAL

MEANINGFUL

FUNCTIONAL

The Influence of Experiences

06

PLACES

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MODES OF INTERACTION

PHYSICAL

ONLINE

The Influence of Places

07

STAKEHOLDERS

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THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

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THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

  • THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY

  • THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS

  • THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“Such a valuable process - thank you.”

LAURA J.

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